Join Us!
Based in vibrant downtown Oakland, California and with work sites across North America, Silverback Data Center Solutions is a great place to start and grow IT careers like yours.
Silverback teams lead mission-critical IT initiatives in collocation and in-house data centers across the U.S. and Canada. Our professional staff, innovative products and processes, and years of experience mean clients from small businesses to the FORTUNE 2000 trust us with the critical IT foundation on which they build their organizations.
We offer a professional, flexible work environment for IT careers with unique opportunities for training and leadership.
What We Do
We are a small and growing professional services business focused on providing world-class data center services to major data center providers, cloud software firms, value-added resellers, and Fortune 2000 North America companies across all industries.
Our primary offerings include:
- Data center operations services
- Mission critical data center design
- Equipment installation
- Data center migration
- Equipment logistics
- Managed services
- Technical staffing
- Project management
- Smart hands services
- NOC operations
- Certified data destruction
Although we work with data center hardware, we are a people business. Only by recruiting, training, and retaining the best people can we serve our clients and fulfill our mission.
Current Openings
We are Silverback Data Center Solutions, also known as Team Silverback, a small and growing professional services business focused on providing world-class data center services to major data center providers, cloud software firms, value added resellers, and Fortune 2000 companies. At Silverback, our mission is to be a leading authority of data center services with a focus on layer 1 physical services and solutions.
We combine extensive technical knowledge of data center environments with intelligent project management and planning to provide transformative services to our client’s businesses. We have an exceptional reputation in what we do and with the customers we serve.
You’ll become part of a customer focused, collaborative, dedicated, and world class team passionate about what we do. As a part of a boutique firm, your voice is heard and you will see the results of your ideas and commitment to the team’s success.
Silverback’s HQ is located in Oakland, Ca with work sites all across North America.
Ideal Candidates
You are adaptable in a fast pace environment with resilience and professionalism. You understand how your role affects the broader team. You understand why your job matters to Silverback and how to help grow the business. You exercise good judgement in making well thought out decisions in a timely manner. You are a self-starter with innovate solutions and drive change within your work site. You treat others with the same respect you expect to be treated with, own up to any mistakes, and celebrate the wins with the team.
Responsibilities
- Migrate and install servers, switches, device rails, PDU’s, cable management, and other equipment
- Label and professionally dress all cables for easy traceability
- Detailed inventory management of devices and connections into a client database
- Server refreshes and reboots
- Remote hands services for customers through managed ticketing systems
- Power cycling
- Troubleshooting hardware malfunctions and address issues with team collaboration
- Daily status reporting
- Power test incoming products before being moved into the data center floor
- Handling shipping and receiving requests
- Reporting on equipment performance
- Environmental equipment audits
Qualifications
- 2 years’ experience in computer and technical education or previous experience in a data center support role
- A+, Network+, Security+ CCNA, certifications preferred
- Familiar with Cisco, Juniper, Dell, NetApp, and HP Data Center products
- Ability to work independently
- Good command of written and spoken English
- Excellent customer service skills
- Proficiency in Microsoft Office
- Strong attention to detail
We are Silverback Data Center Solutions, also known as Team Silverback, a small and growing professional services business focused on providing world-class data center services to major data center providers, cloud software firms, value added resellers, and Fortune 2000 companies. At Silverback, our mission is to be a leading authority of data center services with a focus on layer 1 physical services and solutions.
We combine extensive technical knowledge of data center environments with intelligent project management and planning to provide transformative services to our client’s businesses. We have an exceptional reputation in what we do and with the customers we serve.
You’ll become part of a customer focused, collaborative, dedicated, and world class team passionate about what we do. As a part of a boutique firm, your voice is heard and you will see the results of your ideas and commitment to the team’s success.
Silverback’s HQ is located in Oakland, Ca with work sites all across North America.
Ideal Candidates
You are adaptable in a fast pace environment with resilience and professionalism. You understand how your role affects the broader team. You understand why your job matters to Silverback and how to help grow the business. You exercise good judgement in making well thought out decisions in a timely manner. You are a self-starter with innovate solutions and drive change within your work site. You treat others with the same respect you expect to be treated with, own up to any mistakes, and celebrate the wins with the team.
Responsibilities
- Migrate and install servers, switches, device rails, PDU’s, cable management, and other equipment
- Label and professionally dress all cables for easy traceability
- Detailed inventory management of devices and connections into a client database
- Server refreshes and reboots
- Remote hands services for customers through managed ticketing systems
- Power cycling
- Troubleshooting hardware malfunctions and address issues with team collaboration
- Daily status reporting
- Power test incoming products before being moved into the data center floor
- Handling shipping and receiving requests
- Reporting on equipment performance
- Environmental equipment audits
Qualifications
- 2 years’ experience in computer and technical education or previous experience in a data center support role
- A+, Network+, Security+ CCNA, certifications preferred
- Familiar with Cisco, Juniper, Dell, NetApp, and HP Data Center products
- Ability to work independently
- Good command of written and spoken English
- Excellent customer service skills
- Proficiency in Microsoft Office
- Strong attention to detail
We are Silverback Data Center Solutions, also known as Team Silverback, a small and growing professional services business focused on providing world-class data center services to major data center providers, cloud software firms, value added resellers, and Fortune 2000 companies. At Silverback, our mission is to be a leading authority of data center services with a focus on layer 1 physical services and solutions.
We combine extensive technical knowledge of data center environments with intelligent project management and planning to provide transformative services to our client’s businesses. We have an exceptional reputation in what we do and with the customers we serve.
You’ll become part of a customer focused, collaborative, dedicated, and world class team passionate about what we do. As a part of a boutique firm, your voice is heard and you will see the results of your ideas and commitment to the team’s success.
Silverback’s HQ is located in Oakland, Ca with work sites all across North America.
Ideal Candidates
You are adaptable in a fast pace environment with resilience and professionalism. You understand how your role affects the broader team. You understand why your job matters to Silverback and how to help grow the business. You exercise good judgement in making well thought out decisions in a timely manner. You are a self-starter with innovate solutions and drive change within your work site. You treat others with the same respect you expect to be treated with, own up to any mistakes, and celebrate the wins with the team.
Responsibilities
- Migrate and install servers, switches, device rails, PDU’s, cable management, and other equipment
- Label and professionally dress all cables for easy traceability
- Detailed inventory management of devices and connections into a client database
- Server refreshes and reboots
- Remote hands services for customers through managed ticketing systems
- Power cycling
- Troubleshooting hardware malfunctions and address issues with team collaboration
- Daily status reporting
- Power test incoming products before being moved into the data center floor
- Handling shipping and receiving requests
- Reporting on equipment performance
- Environmental equipment audits
Qualifications
- 2 years’ experience in computer and technical education or previous experience in a data center support role
- A+, Network+, Security+ CCNA, certifications preferred
- Familiar with Cisco, Juniper, Dell, NetApp, and HP Data Center products
- Ability to work independently
- Good command of written and spoken English
- Excellent customer service skills
- Proficiency in Microsoft Office
- Strong attention to detail
